Privacy Policy

1. Information We Collect

Personal Information

• Contact information (name, email, phone, address)
• Immigration history and status
• Educational and employment background
• Family information for sponsorship cases
• Financial information for income requirements

Technical Information

• Website usage data and analytics
• IP address and browser information
• Cookies and tracking technologies

2. How We Use Your Information

• Provide immigration consulting services
• Prepare and review immigration applications
• Communicate with you about your case
• Comply with professional and legal obligations
• Improve our services and website functionality

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

• With IRCC and government agencies as required for applications
• With your explicit consent
• As required by law or court order
• With trusted service providers under confidentiality agreements

4. Data Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission (SSL/TLS)
• Secure document storage systems
• Access controls and authentication
• Regular security audits and updates

5. Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Withdraw consent (where applicable)
• File complaints with the Privacy Commissioner

6. Retention Period

We retain client information for 7 years after case completion as required by professional standards, or longer if required by law. Documents are securely destroyed after the retention period.

7. Contact Us

For privacy-related questions or to exercise your rights, contact our Privacy Officer at privacy@zonevisa.com or +1 (819) 800-0286.